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RESTORE2™ Resources for staff qualified to deliver personal care


The RESTORE2™ tool was designed to support homes and health professionals to recognise when the person they are caring for may be deteriorating or at risk of physical deterioration. It requires taking a complete set of physical observations to inform escalation.  In settings where it isn’t possible to take clinical observations, the RESTORE2™ Mini can be used. RESTORE2™ Mini is a ‘soft signs’ only version of the RESTORE2™ tool.

A printable A5-size guide, RESTORE2™ Mini has been developed by West Hampshire Clinical Commissioning Group to help detect ‘soft signs’ of deterioration in residents, facilitating earlier treatment and avoiding unnecessary transfers to hospital. The guide will also support conversations with GP and ambulance services. Many care settings find it useful to leave printed copies of the guide by the telephone.

Health Education England (HEE) training videos

Health Education England (HEE) have produced short videos offering guidance on spotting the ‘soft signs’ of deterioration and communicating effectively with other healthcare professionals: