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Latest News

Below you will find the latest news from Kernow Health

Success for joint bid to run new integrated NHS 111 and GP out of hours service


 A partnership between Royal Cornwall Hospitals NHS Trust, Kernow Health CIC and Vocare Limited has been chosen to run the new integrated GP out of hours and NHS 111 service for Cornwall and the Isles of Scilly.  The new service will be in place from 1 December 2017.

The new service combines the NHS 111 service, which is currently provided by South Western Ambulance Service NHS Foundation Trust (SWASFT), and the GP out-of-hours service, which is currently provided by Devon Doctors.  People will be able to use the new service from 1 December 2017.

Bringing these two services together means that patients will get the right help from a mix of clinical specialists, such as nurses, GPs and pharmacists. This will help relieve some of the pressure felt by 999 and General Practice and reduce Emergency Department attendances by ensuring people get the help they need, when they need it.

Patients will not see any change to how they access these services and will continue to call 111 for urgent health advice, to speak to an out-of-hours doctor, arrange an appointment at a treatment centre, or a home visit, if appropriate for their medical need.

NHS Kernow’s Governing Body member Dr Rob White said: “We are delighted that our new integrated NHS 111 and GP out of hours service will be provided by a team of doctors, nurses and specialist clinicians.  They know first-hand what patients need, what works and are instrumental in helping us to create a joined-up health and care system.  Anyone needing urgent help or advice will be able to speak to a clinician, if needed, either on the phone or in person at one of our treatment centres or in their home.

“This is an important step on our journey to create an integrated health and care system. Royal Cornwall Hospitals NHS Trust and Kernow Health CIC are key partners in our Shaping Our Future plans to create a sustainable system and understand the challenges we face. NHS 111 and the GP out of hours service are critical components of our urgent care service and uniting the two service will help us reduce unnecessary hospital admissions, re-admissions and attendance at the emergency department, which is critical to getting the system back on track.

“We would also like to thank SWASFT and Devon Doctors for their commitment to providing the NHS 111 and out of hours services and their support to help create an integrated healthcare system for people in Cornwall and Isles of Scilly. We will be working closely with them to ensure the new service is in place for 1 December 2017.”

Welcoming the news Kernow Health CIC Medical Director Dr Andy May said: “Working together we have a great opportunity to provide seamless urgent and emergency care that is responsive to the needs of local people, best utilises the skills of our workforce and meets the demand on services, including in the Emergency Department and general practice.”

RCHT Clinical Director for Emergency Care Dr Toby Slade commented: “We’re delighted our joint bid has been successful.  We firmly believe that locally managed and truly integrated 111 and GP out-of-hours services will help to address the bottlenecks in urgent and emergency care and make it easier for local people to access the right care, in the right place.”

The bid was fully supported by Cornwall Partnership NHS Foundation Trust which runs Cornwall’s network of minor injury units.  The joined up approach will play a significant role in bringing together community and acute hospital-based urgent and emergency care services as part of the local sustainability and transformation plans, Shaping Our Future.

The partner organisations are already moving forward with their implementation plans and will be working closely with other agencies, including South Western Ambulance Services NHS Trust, in readiness for the new integrated GP out-of-hours and NHS111 service to launch on 1st December 2017.

  • Media enquiries to: Laura Patrick, NHS Kernow, 01726 627811 or email  and Laura Mason, Royal Cornwall Hospitals NHS Trust, 01872 252934 or email

Secondary School Immunisation Catch-up Clinics



Catch-up clinic dates and venues have been announced for secondary school immunisations.

Tetanus, Diphtheria & Polio, HPV and Meningitis ACWY vaccines have been delivered in secondary schools across Cornwall and the programme for this year is almost complete. For students who still require vaccination but were unable to receive it at their school, catch up clinics have been arranged  for immunisation to take place. 
All consent forms can be downloaded and printed from the School Immunisation Programme section of our website for the appropriate vaccines.
For any enquiries or to book into one of the catch-up clinics, please call one of the School Immunisation Administrators on the following numbers:
  • 01872 221105
  • 01872 221106
  • 01872 221107
alternatively you can email and we will get back to you.

Catch-up Clinics Dates and Venues


Dracaena Centre, Falmouth

Monday 19th June 2017


Gateway Centre, Launceston

Tuesday 20th June 2017 


YMCA, Penzance

Wednesday 21st June 2017 


Bugle Village Hall

Thursday 22nd June 2017 


St Lalluwy Parish Church, Menheniot

Monday 26th June 2017 


Wadebridge School

Wednesday 28th June 2017 


Hayle Community School

Thursday 29th June 2017 


Teyluva Children's Centre, St Day

Friday 30th June 2017 


Helston Community College

Tuesday 4th July 2017 


Treviglas Community College, Newquay

Thursday 6th July 2017 


Liskeard Community Centre

Friday 7th July 2017 


Budehaven Community School

Tuesday 11th July 2017 


All Saints Church Community Centre, Camborne

Wednesday 12th July 2017 


Penair School

Thursday 13th July 2017 


Penrice Academy 

Friday 14th July 2017 



"Better Together 3" CEPN Conference


Nearly 100 Practice and community nurses gathered together at the Sands Hotel, Porth, Newquay on Tuesday 25th April for the the third annual Better Together conference. The conference was originally started for practice nurses but as there has been closer working and learning with community nurses it became a joint conference for both roles three years ago.

There was a definite buzz in the room as delegates chatted and compared notes. This year, our national speaker was Dr Crystal Oldman of the Queens Nursing Institute (QNI), who spoke about the vision for the future of Practice and Community Nursing. 

The local university delivered session on the courses they are providing as part of the Health Education England (HEE) funded programme and explained how these fir into the career pathways from those new to primary care nursing through to advanced practice, linking these with the degree or masters Pathways. 

In the afternoon our local Public Health Consultant talked about the challenges in the area and the prevention agenda, tying this in the with Making Every Contact Count Course. The focus then turned to caring for ourselves, exploring health workplaces. Sarah Zanoni, Operations Manager Royal college of Nursing (RCN) chaired the fay for us and tweeted "Fab day today with primary care nurses in Cornwall. Huge thanks for organising such a great conference"



If you want to see what you missed or relive an excellent day it was captured on twitter #B2G3. All the slide sets presented and agenda are available on the Cornwall Practice Nursing website



Time for Care - Event success!


A thank you to all that attended at either of the Time for Care events held in Redruth and Liskeard, kindly facilitated by the team from NHS England and Kernow Health CIC. 

Thank you to Tricky's, Redruth and the Eliot House Hotel in Liskeard for their hospitality throughout the day.

 The outputs from the individual sessions on Active Signposting, Productive Workflows and Working at Scale are being reviewed and delegates will be contacted regarding the actions and next steps.

If any delegates would like to see the slide pack then please contact us and we can arrange for them to be sent to you.

Time for Care Event


Kernow Health CIC and Cornwall & Isles of Scilly LMC supported by NHS England are organising a number of events to support the Time for Care Programme, part of the General Practice Forward View.

There are two events being held in Cornwall on Wednesday 29th March. To view the flyer with more information on timings and venues please click here and to register your place, please click here or follow the link at the bottom of the flyer.

The events are aimed at GP's and Practice Managers.

URGENT ANNOUNCEMENT - Next wave of Clinical Pharmacists announced in General Practice.


Practices can now work with Kernow Health CIC to submit bids for a clinical pharmacist to work at practice, cluster or locality level.

For expressions of interest click here. This includes guidance on how to complete it.
note: expressions of interest must be received by Friday 13th October 2017

For a generic job profile, click here

Cornwall and Isles of Scilly STP launched


On 28th November NHS Kernow and system leaders launched the Sustainability and Transformation Plan (known as taking control, shaping our future). Details can be found here, along with engagement events coming up in December and January.

Community Education Provider Network - training/learning needs analysis


CIOS Community Education Provider Network (CEPN) are to conduct a training / learning needs analysis for local Receptionist / Clerical Staff Training and Practice Manager Training – we are seeking a number of interested Practice Managers to help scope these two separate projects that will develop a needs analysis, and then secure the provision of training for 17/18. Contact Paul Jeffery for further details pauljeffrey@nhs.netCEPN

CQC are considering phone calls instead of inspections for practices where they have concern


The CQC might just give GP practices a phone call if they have concerns in the future, rather than sending out inspectors, the Deputy Inspector Of General Practice has said. To read the full CQC article click here.


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