Job opportunities

Staff Bank Dispenser – Kernow Health CIC

Hours: Zero Hour Contract
Salary: Variable – dependant on individual GP Practice
Closing date: 22/08/2022


Job summary

Kernow Health CIC hosts the Staff Bank on behalf of General Practices in Cornwall, and we are looking for dedicated and flexible Dispensers to cover short term vacancies at GP practices across Cornwall as and when required. As part of our flexible workforce, you will help to ensure that practices have sufficient cover to deliver their services while helping to support supportive clinical and managerial team.

As an integral part of the Pharmacy team, you’ll support with the preparation and dispensing of prescription medications to a plethora of patients, families, and healthcare professionals.

Dealing with routine queries and enquiries over the telephone, via email, or face to face, you’ll need excellent customer service skills to ensure patients and visitors receive a first-class experience.

Duties will include the correct completion and filing of prescriptions, that are subsequently delivered to patients and healthcare providers, alongside handling over-the-counter sales transactions, storing medications coming into the pharmacy, maintaining stock of prescription medications, and keeping up to date records.

You’ll need to be an excellent communicator, self-motivated, confident, and enthusiastic. IT proficiency, data entry, active listening, and attention to detail are also key skills paramount to this role.

For further information or please contact [email protected]

Main duties of the job

Working as part of the Staff Bank offers you the flexibility to travel as far as you choose on the days to suit you, allowing you to balance your work and home life.

If you are already working for a Practice, this is an opportunity for you to pick up additional hours either with your PCN or another Practice delivering in your area of expertise. You can also join as a locum worker (this means being self-employed) or a casual worker (with a zero-hours contract).

Working as part of a multi-disciplinary team, you will enjoy working in a busy environment with lots of face-to-face and telephone patient contact, and be proactive member of our team working not only with dispensary colleagues but with the wider practice team of Reception, Admin, Nurses and GPs.

We are looking for caring, compassionate and enthusiastic Dispensers with an interest in patient care, good communication skills and a desire to help others.

Key Duties and Responsibilities:

As a Dispenser, you will be responsible for assisting licensed Pharmacists and working under their supervision to:

• Accurately label and dispense medication and other pharmaceutical products, including named-patient products, to fulfil all types of prescriptions.

• Ensure that all medication and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.

• Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly completed and signed.

• Deal with routine queries, requests, and enquiries from patients, families, healthcare professionals, over the telephone, via email, or face to face

• Take in prescriptions including verifying the patient’s identity and the validity of the prescription

• Ensure compliance by sorting and filing the full range of prescriptions as required

• Prepare prescriptions by counting pills, labelling bottles and compounding medications

• Gather, organise, and assess patient information, maintain electronic patient information, and receive and input prescription orders electronically

• Inform and constructively educate patients, answering their questions and offering advice

• Participate in stock control management, identifying stock discrepancies, maintaining adequate levels of stock and preventing wastage of drugs due to expiry.

• Price medications, prepare billing information and complete sales transactions. Ensure that all monies are appropriately stored and accounted for.

• On receipt of a drugs delivery, unpack items, check off with delivery note and restock dispensary shelves.

• Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

• Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

• Ensure that shelves, work surfaces, and dispensary equipment are regularly cleaned to maintain a high level of hygiene and kept in good working order.

• Take prompt action in response to any drug alert bulletins that may be received.

• Promptly forward all invoices and dispensary related correspondence to the Practice/Dispensary Manager according to practice policy.

• Dispense medications/dressings requested by both the Practice Nurses and Community Nurses.

• Liaise with the Practice/Dispensary Manager when stock is unavailable to ensure that alternatives are sourced, and patients informed.

• At all times ensure compliance with all practice standard operating procedures (SOPS). In addition, ensure the procedures for dealing with controlled drugs are maintained at all times with accurate recording in the controlled drug register and efficient stock control of the drugs within the Controlled Drugs cupboard.

• Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities.

• Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols.

• To demonstrate agility through adapting to the needs of the organisation by working flexibly in response to changing organisational requirements and priorities.

• You will be expected to carry out any other duties that may reasonably be required in line with your main duties, as directed by your line manager.

Please find attached the job description for full details of key duties and responsibilities.

Click to download more information

To apply for this job please contact:

Miriam Molyneux (Staff Bank Co-ordinator)

[email protected]

[email protected]