Job opportunities

Relief Receptionist/Telephonist

Hours: Regular Four hours a week, but extra to cover holidays and sickness
Salary: Depending on experience
Closing date: 26/08/2022


We are looking for a relief receptionist/telephonist to cover holidays and sickness.. You will be employed on a permanent basis for four hours a week on a Thursday afternoon. You will be expected to cover holidays and sickness up to 37 hours a week.

Job Title: Medical Receptionist

Accountable to: Practice Manager and ultimately the Partners

Aims & Objectives:

To work as a member of the Wadebridge & Camel Estuary Practice primary care team, understanding and valuing each person’s individual role. To provide clerical and administrative support and thus to aid the smooth running of the practice.

Main Responsibilities:

To greet patients in a friendly and courteous manner at all times.

To answer telephone calls in a polite and professional manner.

To ensure that strict confidentiality protocols are adhered to.

To respond to patients’ requests including making appointments on our computerised system.

To respond to patient and visitors general enquiries appropriately.

To deal with telephone enquiries, answering incoming calls promptly and passing messages to other team members as appropriate.

To check and update patients’ addresses, telephone numbers etc, on computerised records.

To undertake necessary administrative tasks including filing and scanning.

To be responsible for ensuring that at the end of surgery telephones are switched to night service and the building is secured.

To attend regular practice meetings to facilitate good communication between all members of the primary health care team.

To attend monthly training sessions at the practice and undertake any necessary training as and when appropriate.

Opening and securing of premises when required.

To carry out such other duties, appropriate to the post, as may be allocated by the practice manager or the doctors.

To apply for this job please contact:

caroline Trays (Assistant Practice manager)

Wadebridge and Camel Estuary Practice

[email protected]