Staff Bank

What is the Staff Bank?

The Staff Bank provides flexible additional resource for all roles in Kernow Health CIC and General Practice, both clinical and non-clinical to fill vacant shifts across practices in Cornwall.

Being part of and working within our Staff Bank provides you with the flexibility to choose the days you want to work and how far you want to travel. You can work over a range of different locations across Cornwall or simply at your nearest Practices. You’re in the driving seat!

You can join as a locum worker (this means being self employed) or a casual worker (with a zero hours contract).

How does the Staff Bank work?

There are two options:

  1. You can set your availability via the Lantum* digital booking platform
  2. You can browse and apply for shifts posted by General Practice or Kernow Health CIC
*Lantum is the digital booking platform for the Staff Bank on behalf of Kernow Health CIC and General Practices. Full training will be provided.

What are the benefits?

  • The Staff Bank is a free service for individuals to join.
  • Easy to use platform to view and book shifts.
  • It enables the workforce to be used more effectively across Cornwall.
  • It enables practices to access a pool of Staff Bank workers who are available to fill shifts.
  • It provides a flexible way of working for everyone.
  • It reduces the reliance on agency workers and associated costs.
  • It enables General Practices to access specific skill set which may not be available.

How do I join?

To sign up to the Staff Bank, you will need to read the relevant documents below and request further information from Kernow Health CIC. In order to create an account, documentation must be returned, and a sign up link will be provided.

To join our Staff Bank or for more information, please contact us at [email protected]

General Practices requesting support

If you are a General practice looking for additional support please click here, complete the form and return to [email protected]

Covid Vaccination Support

For further information on how you can support vaccination clinics, please click here


Information for Practices

In order for a practice to have access to the General Practice Staff Bank, they must first complete our “Business to Business” agreement. This outlines the terms of use of the platform, obligations for utilising workers.

Following this, practice managers and their teams will be given a sign up link to access the Lantum platform and create their practice profile, helping workers to understand the services they provide. Practices will then be able to post available shifts and book workers, including viewing the profile, competencies and governance documents of the individual.

Practices wishing to sign up to the bank should contact us for a copy of the business to business agreement.

To support you with your vaccination clinics, we can set you up with a Covid vaccination rota. Further information, please contact [email protected].


Information for Casual Workers

“Casual Workers” sign up to the bank working under a casual worker contract with Kernow Health CIC. These workers are not required to manage their tax and National Insurance payments, as these are deducted for them.

In order to become a casual worker on the bank, you will need to complete an application form and be part of an interview process with members of the multi professional team at Kernow Health CIC.

To find out more about this method of signing up to the bank, please contact us for an application form.

Information for Locum Workers

“Locum workers” sign up to the bank as self employed or through their personal services company to provide their services. These workers are required to manage their tax and National Insurance payments.

In order to join the bank as a locum worker, you will need to complete the affiliate agreement, and following this you will be given a sign up link to create your Lantum profile. This involves uploading all professional documentation and registration details which practices will be able to view when booking your services.

To find out more about this method of signing up to the bank, please contact us for the affiliate agreement.

Locum FAQ’s

How much does it cost to join?

Joining the Primary Care Support Team as a locum is free.  There are no fees applicable.  If you later join a practice on salaried basis, there is no ‘finders’ fee.  You do not pay any fees to Kernow Health or Lantum for working a session.  

I am already registered with another agency, can I still join?

Yes, you can still join the Primary Care Support Team even if you’re with another agency.  It is just another way for you to find work and connect with the practices. 

Can I set the rate of pay?

The Practices set the rate of pay for the sessions they need to fill.  You can choose whether to accept the pay rate offered, or to negotiate a higher fee.  Once you accept the shift, you are deemed to have accepted the pay rate that is agreed on the shift booking.  

Can I still work flexibly, choosing my hours and the days that I work?

Yes.  You can choose when and where you work.  If you want to block your availability for a particular day/week/ etc, you can do this in the Lantum App and the practice view will show you as unavailable.  If you don’t want to work a shift that is offered, you can choose not to apply or accept it.  You remain in control of your own work. 

What are the benefits of joining the staff bank?

Rocket pay, connect with practices…..

I would like to join but am worried about signing the affiliate agreement.  Why do I need to sign this?

We ask all Locums to sign an Affiliate Agreement with Kernow Health as the host of the Staff Bank.  It is designed to protect all parties and set out how we want the team to operate.   

But don’t I have to complete my Pension forms still?

Lantum automatically pre-populates Pension Form A for the practice to complete.  You can access all your Pension Forms easily through your Lantum platform and they will be stored in one place.  Lantum have designed the platform so invoicing, and pension is made simple.   All forms are completed electronically and can be accessed easily when you need to complete your self-assessment. 

How do I invoice?

Invoicing takes place through the Lantum platform. Once you have completed your timesheet, this is approved by the practice through Lantum.  Payment for all shifts you work are paid directly by Lantum in one consolidated invoice.  Separate arrangements are made for reimbursement of the practices.  You don’t have to complete the invoice yourself.  This is all done via the platform, reducing your admin time and allowing you to focus on other things. 

Is it right I can be paid the next day for a shift worked?

Yes, you don’t have to wait until the end of the month or until the practice pays you.  Lantum offer you the chance to receive next day payment with Rocketpay (please note this benefit is subject to a 5% charge of the total session fee). If you select this option, you will receive payment from Lantum within 24 hours of working a shift.  

What documents do I have to upload to the portal?

The Lantum portal acts like a portable passport which enables you to store all your employment checks and training qualifications in one place.  As a starting point, you will be required to upload your CV, DBS, GMC registration details, and evidence of mandatory training.  Until this information is uploaded your registration will not be confirmed. 

Can I book my own shifts?

Lantum puts you in control of your shifts.  You can choose which bookings you accept or reject.  If you want practices to automatically assign you into a shift to prevent the need for applying for a shift, you can give them permission to do so.