This session will focus on a framework for conducting effective interviews, what do you need to do to prepare for an interview, the importance of establishing a good rapport and connection with candidates, the use of different styles of questions to get the best out of candidates. We look at Competency based questions and using probing and follow up questions and how these can help us to assess the skills, experience and potential in any candidates. We will also consider what we are looking for in a ‘great answer’ from candidates. Finally, we will cover how to identify constructive feedback for candidates – whatever the outcome of the interview.
This course is aimed specifically at Practice Managers and Line Managers with people management responsibilities working in Primary Care in Cornwall (including line managers in Kernow Health CIC). It is a 90-minute virtual interactive session, with the emphasis around good/best practice and why these areas are important for a Line Manager to focus on. It is a useful refresher for those with experience and an introduction for new managers. You will receive a workbook to complete as part of the session which will include prompts for discussion during the session and any personal notes.
This is one of a series of People Management Masterclasses running over the next 6 months. To view and book other courses in this series, please visit our courses page.
Please note: we may record one of these sessions as a resource for future use. If you have a concern regarding this, please raise this in advance of the session by contacting [email protected].
This course is provided free of charge to staff employed within primary care in Cornwall, with funding sourced alternatively to the Education Programme subscription.
This course is for staff working within the Cornwall healthcare economy. If you work outside Cornwall and are interested in this course, please email [email protected]
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This information will be used to help us to resolve this technical issue. Please also copy your email to [email protected] so we can take your booking manually.