Meeting CQC Standards - 14th September 2022 – Kernow Health | Keeping General Practice at the heart of patient care - Kernow Health | Keeping General Practice at the heart of patient care

This training will be delivered by Thornfields via Zoom on the 14th September 2022, 1.00-4.30.

Course Objective

This interactive workshop has been designed specifically for staff working in general practice to help them understand the implications of practice registration with the Care Quality Commission. Delegates will learn about the Fundamental Standards that the practice has to comply with and how they can help to achieve compliance through their everyday work and interactions with patients.

Audience

This course is aimed at practice staff.

Agenda

Welcome, Introductions and Objectives
The Care Quality Commission
- Who they are
- What they regulate
- Visiting and assessing practice compliance
The Five Key Questions
Population groups
Evidence to support compliance – how you can help
- Policies and working procedures
- Patient feedback and communication
- Training and development
Key areas:
- Consistent communication and working
- Listening to patients
- Understanding their needs and differences
Contributing to the practice achievement

Please familiarise yourself with the Virtual Training Guidance prior to booking.

Course Cost

This course is provided free of charge to staff employed within primary care in Cornwall, with funding sourced alternatively to the Education Programme subscription. We reserve the right to cancel ineligible bookings.

If you work outside Cornwall and are interested in this course, please email [email protected]

Booking

Name*

First Name Last Name

Role*

Email (Please include the email address where you would like to receive joining information)*

Contact Number*

Practice Name*

Approving Manager's Name*

Approving Manager's Email*

Please advise if you have any specific learner requirements

Is your organisation subscribed to the Primary Care Education Programme and / or a member practice of Kernow Health CIC?*

Yes - if 'yes', remember to enter your Practice / Subscription code in the discount box at the bottom of the form
No

Practice / Subscription Code*

Ticket	Price	Quantity
Meeting CQC Standards - 14th September 2022	£100.00	Sold out
Discount:	-£
Total	£

Practice / Subscription Code (This usually begins with an 'L' or 'Y')

Terms & Conditions*

Please click here to view our Terms & Conditions.

I have read and agree to the terms and conditions detailed above.

We are experiencing intermittent problems with course bookings. If you are having problems booking, please email [email protected] with the text below and a screen shot of any errors.

This information will be used to help us to resolve this technical issue. Please also copy your email to [email protected] so we can take your booking manually.