Meeting CQC Standards – 14th September 2022


This training will be delivered by Thornfields via Zoom on the 14th September 2022, 1.00-4.30.

Course Objective

This interactive workshop has been designed specifically for staff working in general practice to help them understand the implications of practice registration with the Care Quality Commission. Delegates will learn about the Fundamental Standards that the practice has to comply with and how they can help to achieve compliance through their everyday work and interactions with patients.

Audience

This course is aimed at practice staff.

Agenda

  • Welcome, Introductions and Objectives
  • The Care Quality Commission
    • Who they are
    • What they regulate
    • Visiting and assessing practice compliance
  • The Five Key Questions
  • Population groups
  • Evidence to support compliance – how you can help
    • Policies and working procedures
    • Patient feedback and communication
    • Training and development
  • Key areas:
    • Consistent communication and working
    • Listening to patients
    • Understanding their needs and differences
  • Contributing to the practice achievement

Please familiarise yourself with the Virtual Training Guidance prior to booking.

Course Cost

This course is provided free of charge to staff employed within primary care in Cornwall, with funding sourced alternatively to the Education Programme subscription. We reserve the right to cancel ineligible bookings.

If you work outside Cornwall and are interested in this course, please email [email protected]

Booking

Ticket Price Quantity
Meeting CQC Standards - 14th September 2022 £100.00 Sold out
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