Influencing Skills (PCC) – 14th September 2022

Primary Care Commissioning (PCC) have added further dates for training sessions to support GP Practices with managing change and influencing skills. For receptionists and care navigators

These fully funded sessions include top tips to make an instant improvement to the way you communicate and to achieve better outcomes. This session is aimed at reception teams and care navigators. It will provide support with the implementation of GP referral pathway to the community pharmacist consultation service (GP CPCS).


The training session will be repeated throughout September. Please only book one date at pccevents. If you are unable to attend, please inform PCC so the spaces can be made available to others.