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App 111 Online

How does it work?

People visit 111.nhs.uk, enter their age, sex, postcode and main symptom and are then asked a series of questions about their health problem.

They can:

  •  Find out how to get the right healthcare in their area, including whether they need to see a GP or seek urgent care
  •  Get advice on self-care
  •  In most areas, get a call back from a nurse, doctor or other trained health professional if they need it

Why should I use it?

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. It is one of several digital NHS services that are empowering people to manage their own health and care.