Kernow Health supports one-stop shop for diabetes patients

On Sunday 5 November, The Clays Practice invited 80 people who are living with diabetes to come in for their routine checks. Collaboration on the day enabled the team to deliver all 9 National Institute for Health and Care Excellence recommended diabetes processes in one appointment and one place.

Rob Woods, clinical pharmacist and non-GP partner at The Clays Practice said: “This kind of one stop shop is invaluable for patients living in areas like The Clays who often cannot get to appointments further afield due to lack of available transport and finances. We are all very passionate about diabetes care and helping deliver high quality care for our patients. Especially for a condition like diabetes, that is often complex and difficult to manage and treat.”

The team was able to deal with other acute medical concerns, including mental health issues, missing influenza and pneumonia vaccines, B12 treatments and wound care.

Keith Harrison, health systems manager, Diabetes UK said: “This was a really good opportunity to catch up on care processes, lots of learning and a different way of working that we are keen to share elsewhere in the south west. The feedback we’ve had today from people attending clearly confirms that offering a one-stop clinic at a weekend is likely to encourage others to complete their annual review checks.”

We hope that this model can be replicated across other primary care networks and practices in Cornwall. If you would like to find out more, please email Tracey Barter.

Organisations supporting the Clays Practice included NHS Cornwall and Isles of Scilly ICB, Diabetes UK, Cornwall diabetic eye screening programme, Kernow Health CIC, and Healthy Cornwall.